Q1: Can i have a sample first?
A1: Of course. Free sample for old friends or return the cost of sample after reorder in bulks

Q2: What about the Leading time?
A2: For sample: within 3-5 days for standard products in stock.
For large order: about 25-35 days after receiving payment and confirming all details.

Q3: What kind of payments are accepted?
A3: We accept T/T, Western Union, Credit Card etc, according to the exact order amount.

Q4: How about the OEM/ODM Service?
A4: We support custom your own logo, package, and have ability to implement your idea, UI design, user interface, language,firmware and software, Channels,etc. Feel free to contact us to know more details!

Q5: When can I get the quotation?
A5: We usually quote within 1 hour after we get your inquiry. If you are very urgent to get the price, please send us an online message.

Q6: How about the packaging?
A6: Normally, we have a carton for packaging. If you have any other special requirements, feel free to contact us!

Q7: How will you deliver my goods to me? How long to wait?
A7: You can select shipping options possibly, such as DHL, UPS, Fedex, TNT, EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo for large quantity. 3-7 days for international express, 5-7 days for air cargo, 20-40 days by sea cargo.

Q8: What's the warranty?
A8: For tv box, the warranty time is 1 year. We will check every product before sending.